I picked up a regional magazine in the doctor’s office the other day and saw a special section with a list of the “Best Places to Retire” in my area. I flipped through and as I was perusing the list, I noticed something interesting in relatively small print at the top of the page: Special [...]
Author Archives: Ken
The Social Life of Frank & Linh: Got Power?
Written & Drawn by Jeff Burkholder. See previous installments of The Social Life of Frank & Linh. Related articles The Social Life of Stan and Bal: Happy 2nd Anniversary to the Ouro Bros. (inklingmedia.net)
What Kills a Customer Relationship?
In social media and marketing we talk a lot about relationships. We talk about how business is often much more than just a transaction; how we need to humanize our business in such a way that we can truly build relationships that go beyond that of buyer and seller. In the brick and mortal world, [...]
Your Business and Cultural Differences Online
Back in 1984 I moved from a radio job at WBVP in Western PA to a radio job at WLPA in Lancaster. As a news anchor and reporter I was quickly thrown in to reporting on local news, sports, and politics. That meant that I was talking about a lot of local communities which were [...]
Customer Service Signs of the Times
It’s the 4th of July and many of us have off for the day, so rather than publish a full, written post, I decided to focus on some photos I’ve spotted around the web that are great signs of customer service; little things that businesses are doing that set them apart from all of the [...]
The Olympics in the Social/Mobile Age
Ever since I was a kid one of my favorite things has been the Olympics, particularly the Summer Olympics. Each time the four year wait came to an end, I would get excited, ready to watch as much as I could on television. I don’t remember much about the 1968 Olympics, so my earliest memories [...]
Social Media’s Perception Problem(s): Everything and Nothing
Social Media has a problem. Several, actually. And most of this stems from the perceptions that many have of this new-ish kid on the block. The two perceptions that create this social media problem are that social media is everything, and social media is nothing. Social Media is Nothing On the one end of things, [...]
The Social Life of Frank & Linh: Breaking News!
Written & Drawn by Jeff Burkholder. See previous installments of The Social Life of Frank & Linh. Related articles Two Smalltown Boys Gunning for Global Domination: An Experiment in Sharing (inklingmedia.net) The Social Life of Stan and Bal: Happy 2nd Anniversary to the Ouro Bros. (inklingmedia.net)
Weekend Video: I’m Farming and I Grow It
Gini stole this one from me yesterday, but that’s OK. I’m always glad to help her out. Three brothers who work on their family’s cattle farm in Manhattan….Kansas, that is, record a video: an agricultural version of LMFAO’s “I’m Sexy and I Know It”. They post the video on YouTube on Monday. They create a [...]
