Think the customer is always wrong? Here are a few lessons in entrepreneurship from the latest Kitchen Nightmares’ season finale.
Category Archives: customer loyalty
How to Make Someone Fall in Love [INFOGRAPHIC]
Whether you’re single or not, as a small business owner there’s one relationship you have to maintain, and that’s the one with your customers. Check out the infographic below for some easy …
Change Your Body Language, Change Your Business
Building trust with vendors and partners, strengthening loyalty among existing customers, and recruiting and retaining employees are all critical to growing your small business. As its owner, you are the …
Why So Many Small Businesses Get Social Media Wrong & Some Ideas to Get It Right
If you are a small business owner or a self-employed professional, and you are reading this post, then you’ve heard (probably numerous times over) that you should be including social media in some way in your marketing. For some of you, you are a…
Dear CEO: Here are Four Ways to Deliver Great Customer Service
Here are four simple ways to deliver great customer service.
Belly App Converts ‘Damn Paper Punchcards’ to Digital
Customer loyalty is important to small business — but what consumer wants yet another rewards card? Logan LaHive’s venture-backed startup offers a digital solution.
How to Get Your Employees and Customers to Market for You
Two easy-to-implement, on-site marketing tactics that use your best assets: your employees and your customers.
How Customer Intelligence Drives Customer Loyalty
Know Your Customer (KYC) is a process or policy often used by banks, regulated companies and other financial institutions, but which needs to be employed in a much different way by every company or business. You see the policy in question is one that h…
Why Promotional Product Marketing Works
If you listen long enough to those in the promotional products industry you’d think logo-stamped pens and key chains were the greatest business invention since sliced bread. They all wax… Read more »
12 Surefire Strategies to Increase Customer Loyalty
What’s your best tip for increasing customer loyalty?
From Small Business Trends
12 Surefire Strategies to Increase Customer Loyalty
